From its inception, SAP's Buyer Support has stood out for its expanded role further than bug fixes and concern resolutions. Daily jobs consist of fixing tickets and resolving problems, all targeted at maximizing consumer small business value, securing investments, and optimizing SAP operations. We've been a proactive enterprise husband or wife committed to serving to shoppers accomplish their ambitions.
Pro Chat for VAR-d support companions as well as their conclude consumers A functionality allowing VAR-shipped support companions to employ Skilled Chat for his or her conclude prospects' programs is presently not out there.
It is possible to look at the availability and ebook the session by means of SAP for Me even though accessing your situation particulars.
Timetable a Manager permits you to book a fifteen-minute simply call by using a support supervisor with your medium or large precedence support situation that has a two hour lead time beneath the subsequent situations:
Achieve insights into how this ERP-centric solution guarantees traceable and auditable carbon knowledge although delivering real-time environmental and financial impact Evaluation to empower smarter enterprise selections.
Prescriptive guidance leads you in the understanding, abilities and content to beat problems and undertake new merchandise and functions.
When suffering from difficulties While using the operation of your respective SAP Resolution, you might have many ways to have interaction with SAP gurus:
Can I refer back again towards the chat session facts at a later on time? Certainly, the chat transcript and all attachments will likely be recorded in the case log on your convenience.
You can down load the SAP items website that are linked to your S-user ID. Downloading files necessitates the Software package Obtain authorization; to ask for it, Get hold of a user administrator in your business.
The SAP GoingLive Look at safeguards your SAP Resolution to a clean start of generation. This proactive services mitigates the challenges that arise from non-ideal procedure and business approach configuration. It guarantees a technically sturdy Procedure from the start and therefore safeguards your small business.
We would like a long term romance. We’re here to offer you IT relief so you know you’re coated for all types of IT eventuality. We may become a Element of the relatives, your respond to and your Answer by pre-empting issues and solving them prior to they even seem on your radar.
Should you have any questions on these or other support matters, be sure to never be reluctant to contact CIC.
The carousel beneath demonstrates a lot of the possibilities readily available and may hyperlink you to the best put - all part of one's cloud subscription and/or upkeep contract.
The chat transcript and many of the attachments will almost always be captured and recorded in your case log, whether or not the issue is fixed straight away or not.